Privacy and legal notice

Last updated: November 4, 2026

Privacy policy

MAKARIOS respects your privacy. This policy explains, in plain language, what personal information we collect, why, how we protect it and what your rights are, in accordance with Québec's Act respecting the protection of personal information in the private sector (as amended by Law 25) and applicable Canadian law.

1. Person in charge

The person in charge of the protection of personal information at MAKARIOS is Georgina Brou, founder. For any question, request or complaint: [email protected].

2. Information collected, purposes and means

We only collect what is necessary. Please do not include sensitive information (health, personal finances, etc.) in the form.

3. Consent and withdrawal

By ticking the box on the form, you consent to the use of your information for the purposes described above. You can withdraw your consent at any time by writing to us; we will then stop using it, unless the law requires us to keep it. We never send newsletters or promotional messages without your express, separate consent (Canada's Anti-Spam Legislation), and any such message would include a simple way to unsubscribe.

4. Cookies and tracking tools

This site uses no tracking, analytics or advertising cookies, no profiling tools and no location technology. Fonts are hosted directly on our site: no data is sent to Google or any other third party when you visit.

5. Sharing and storage outside Québec

Your information is never sold, rented or traded. It is accessible only to MAKARIOS and to the service providers needed to run the service:

• Website hosting and email: Hostinger International Ltd. Servers may be located outside Québec (for example in the European Union or the United States).
• Project management tools used during an engagement (for example Trello, Notion or Google Workspace), only if you become a client and with your agreement.

Before entrusting information to a provider outside Québec, we assess that it will receive adequate protection, and these providers are contractually bound to protect it. Information may also be disclosed where required by law.

6. Retention and destruction

• Requests that do not lead to an engagement: kept for at most 2 years after the last exchange, then deleted.
• Client files and invoices: kept for 6 years after the end of the tax year concerned, as required by tax law, then securely destroyed.
• Technical logs: according to the host's retention period.

7. Security and incidents

The site is served over an encrypted connection (HTTPS); the accounts we use are protected by strong passwords and, where possible, two-factor authentication. Only MAKARIOS has access to your information. If a confidentiality incident presents a risk of serious injury, we will promptly notify the people concerned and the Commission d'accès à l'information, and we keep a register of incidents.

8. Your rights

At any time, you can:

• find out what information we hold about you and get a copy;
• have it corrected if it is inaccurate, incomplete or ambiguous;
• ask for it to be deleted or de-indexed, or withdraw your consent;
• ask for your computerized information to be sent to you in a structured, commonly used technological format (portability).

Write to [email protected]. We will reply within 30 days, free of charge. If you are not satisfied with our answer, you can file a complaint with the Commission d'accès à l'information du Québec.

9. Minors

Our services are intended for adults. We do not knowingly collect information about anyone under 14 without the consent of the person having parental authority.

10. Changes

We may update this policy; the date at the top of the page shows the latest version. If there is a significant change, a notice will be posted on the site.

Terms of use

Site content

The content of this site is provided for information only. It is not a firm offer of services, nor legal, accounting or financial advice. The tracking board shown at the top of the home page is an illustrative example and does not represent a real client project.

Services, prices and commitment

Services are provided only on the basis of an accepted written quote and a signed service agreement, which set out the scope, price, applicable taxes (GST/QST as the case may be), timeline, and payment and cancellation terms. The discovery call is free and carries no obligation. The online quick check gives an indicative suggestion only. The rights provided by Québec's Consumer Protection Act apply when you act as a consumer.

Intellectual property

The MAKARIOS name, the MAK logo, the text, layout and graphic elements of this site belong to MAKARIOS. Any reproduction without written permission is prohibited. The Gilda Display and Manrope fonts are used under the SIL Open Font License.

Liability

We do our best to keep information accurate and up to date, but cannot guarantee that it is error-free or that the site is always available. Links to external sites are provided for convenience; we are not responsible for their content or privacy practices.

Governing law

These terms are governed by the laws of Québec and the federal laws of Canada applicable therein. Any dispute falls under the courts of the judicial district of Québec, subject to consumer rights.

Language

This site is available in French and English. In case of discrepancy between the two versions, the French version prevails.

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